Frequently Asked Questions Bloomington IN

Frequently Asked Questions Carrollton TX

Sales

Q: How big is the Honda Ridgeline?

A: The 2022 Honda Ridgeline is 210" L x 79" W x 71" H. Schedule a test drive today and come see it for yourself at Andy Mohr Honda!

Q: Do you sell certified pre-owned vehicles?

A: Absolutely! Honda certified vehicles come with a 7-year/100,000 mile powertrain warranty, roadside assistance, and a number of other benefits. Shop our certified inventory, then schedule your test drive with us today!

Q: How do I return my lease?

A: At the end of your lease, you will have the opportunity to turn in the car and lease another one, extend your current lease, or buy the car outright. Whatever you choose, the team at Andy Mohr Honda will be happy to help. Stop in today!

Q: How can I boost my car's trade-in value?

A: Your car's operation and condition are major factors in its value, so taking it in for maintenance can increase the value. Another way is to get it cleaned to make it look as good as new.

Q: How does trading in a car work?

A: First, figure out a ballpark estimate of your car's value for yourself using an online tool browsing similar listings online. Next, prepare your vehicle for appraisal by making sure it's clean and up to date on routine maintenance. Finally, bring it in to the dealership to get it appraised so you can negotiate a price. After a little bit of paperwork, you'll be all done!

Q: How does a dealership value my trade?

A: The value of your trade is based on a few different factors including local supply, market demand, and the vehicle's condition. You can improve the appraisal price by ensuring that the vehicle is clean and up-to-date on routine maintenance before bringing it in.

Q: What is the difference between reserving and ordering a new vehicle?

A: Great question! Ordering a vehicle refers to having a vehicle custom built to your specifications at the factory. This can take 6-8 months to complete. Reserving a vehicle refers to claiming an existing new vehicle that is already inbound to the showroom and typically takes an average of only 3 months to arrive.

Q: Can I get a car loan if I'm self-employed?

A: Absolutely! Our finance team has experience working with all types of customers. They will work with you to find a payment that fits your life. Give us a call today to see what they can do for you!

Q: Do you have a discount for first responders?

A: Yes! Honda has committed to offering eligible first responders and healthcare professionals a $500 discount on new vehicles financed or leased through Honda Finance Services. Contact us for additional details.

Q: What is the difference between crew cab and double cab?

A: When it comes to a crew cab vs. double cab, the difference is their size. The double cab, or extended cab, is smaller and lighter than the crew cab. With the crew cab, you have plenty of room for your passengers or extra luggage for spontaneous weekend getaways. If you're looking to test drive the Honda Ridgeline, give us a call today!

Q: What credit score do I need to get a car loan?

A: Our finance team has experience working with people from all walks of life. No matter what your credit situation is, we are committed to doing everything we can to get you into the vehicle you want at a price you can afford. Give us a call today to see what we can do for you!

Q: What does buy here pay here mean?

A: When you sign a contract to buy a car with a traditional car dealership, it passes the contract on to an auto lender, which provides a loan for the purchase. With a buy here, pay here dealership, however, the dealer sells and finances the cars on its lot. To learn more, give us a call today!

Q: What would disqualify you from getting a car loan?

A: Lenders frequently reject applicants because of poor credit score, credit history and overall debt. You can also be denied a loan due to simple errors in the application. No matter what your credit situation is, the finance team at Andy Mohr Honda is committed to helping you get into a new vehicle that fits your budget. Give us a call today to see what we can do for you!

Q: What do banks look at when applying for a car loan?

A: Lenders assess your income, assets, employment, credit history and monthly expenses to determine that you're able to pay back the loan. When you're applying for your loan, you'll want to take copies of your pay stubs from the last month, showing the total of what you've been paid year to date. For more details, give the finance team at Andy Mohr Honda a call today!

Q: What are the most important factors to consider when purchasing a vehicle?

A: Price is a starting point, but to help you narrow down your choices further, you need to focus on the following three factors: Quality, Cost of Ownership, and Reliability. For more details, give the team at Andy Mohr Honda a call today!

Q: Is it worth it to buy a hybrid car?

A: They get good fuel economy even after the electric range is depleted. They provide the benefits of a pure EV for short drives or commutes while still having a gas engine for longer trips without charging worries or range limitations. Some are even eligible for a federal tax incentive. If you're interested in test driving a hybrid car for yourself, give us a call today!

Q: Are hybrid cars actually better for the environment?

A: Driving a hybrid vehicle will lower your gasoline consumption as well as reduce air pollution and greenhouse gas emissions. If you think you might be interested in a hybrid car, give us a call to schedule your test drive today!

Q: Are hybrid cars safer than gas cars?

A: A newly released report from the Highway Loss Data Institute, which is part of the Insurance Institute for Highway Safety, has found that hybrids are safer in crashes - 25 percent safer than standard cars! If you're interested in a safer ride, give our team a call today!

Q: Does the Honda Accord get good gas mileage?

A: The Honda Accord sedan gets an average gas mileage of 34 miles per gallon. The vehicle is typically able to get about 30 MPG in the city and 38 MPG on the highway. With this kind of fuel efficiency, you should be able to travel 562.4 highway miles before running out of gas.

Q: How long is the Honda HR-V?

A: The Honda HR-V width and length are compact enough to easily maneuver tight city streets. It features an exterior design that’s athletic and eye-catching thanks to a perfectly proportioned design. But, what are the Honda HR-V width, length, and wheelbase? Take a look below at the exterior dimensions of the 2023 Honda HR-V: Wheelbase: 104.5 inches Length: 179.8 inches Height: 63.4 inches Width: 72.4 inches

Q: Which Honda model is the safest?

A: The Honda Civic earned the Top Safety Pick+ rating as one of the safest cars on the road. It’s one of only three vehicles in the small cars segment to earn the highest rating possible in every test administered. If you're interested in test driving the Civic for yourself, give the team at Andy Mohr Honda call today!

Q: What is a good gas mileage?

A: At Andy Mohr Honda, we believe that a good gas mileage is one that is efficient and saves you money at the pump. The exact number varies depending on the type of vehicle and your personal driving habits, but generally speaking, a good gas mileage is anything above 30 miles per gallon (MPG) on the highway and above 25 MPG in the city. Of course, there are many factors that can affect your car's gas mileage, such as road conditions, weather, and the way you drive. That's why it's important to choose a fuel-efficient vehicle and maintain it properly to ensure that you're getting the best possible gas mileage.

Q: Can I return my lease to you even if I didn't get it there?

A: Yes, you can return your lease to us even if you didn't get it here at Andy Mohr Honda. We accept lease returns from all sources, and our team is here to make the process as simple and hassle-free as possible. Whether you're at the end of your lease term or need to return it early for any reason, we'll work with you to ensure a smooth and seamless experience. Just contact us to schedule your lease return appointment and let us take care of the rest.

Q: What is the difference between an all-wheel drive (AWD) and a four-wheel drive (4WD) vehicle?

A: Both AWD and 4WD help with traction in off-road or slippery conditions, but AWD is typically better for on-road driving while 4WD is better for off-road adventures. AWD is a more advanced system that can detect which wheel(s) need extra power and send it there automatically, while 4WD systems require the driver to engage them manually.

Service

Q: How long does an oil change take?

A: Typically, you can expect an oil change to take 30-45 minutes. While you wait, enjoy the amenities of our cozy waiting area. Schedule your service appointment at Andy Mohr Honda today!

Q: How often should I change my brake fluid?

A: A good rule to follow is to have your mechanic check your brakes and brake fluid during every oil change. They'll be able to give you the best feedback on how your brakes are working and if they need new fluid. Most drivers find they need to change their brake fluid every four to five years. Schedule your service appointment with the team at Andy Mohr Honda today!

Q: Why do my breaks squeak?

A: If the brake pad friction surface wears down enough, you'll eventually hear a squealing noise because the pads (or what's left of them) and rotor are making metal-on-metal contact. Another cause of noise may be warped rotors, meaning the pads cannot evenly make contact with the rotor surface during braking. Either way, schedule an appointment with the team at Andy Mohr Honda to get your brakes fixed today!

Q: ¿Tiene empleados que hablan español?

A: ¡Absolutamente! El equipo aquí en Andy Mohr Nissan tiene experiencia trabajando con clientes de todos los ámbitos de la vida, incluidos aquellos que hablan español como su primer idioma. ¡Programe su cita de servicio con nosotros hoy!

Q: What does an oil change consist of?

A: Engine oil is one of the most important parts of your vehicle, so getting it changed regularly is important. If you're having an oil change, you're likely going to have your engine oil filter replaced as well. Another part to be aware of is the O-ring. It should be inspected when you get your oil changed.

Q: What is tire balancing?

A: Balancing tires is the act of evening them out to account for imperfections in their manufacturing. Overall, balancing your tires makes for a much smoother drive and provides greater handling, thanks to improved traction.

Q: How do you check tranismission fluid?

A: If you drive automatic, it’s just as easy as checking your engine oil. Just pull out the dipstick, wipe it down, reinsert it and pull it out again. It should have a clear pink color to it, a sweet smell and come up to somewhere between the minimum and maximum fill lines. It’s important to remember that your engine has to be running and warm to get a good reading, which is the opposite of checking motor oil.

Checking the fluid with a manual transmission is a bit trickier. You’ll need to raise your car up with a jack, use jack stands to keep it secure and remove the fill plug (it should be sideways, so no transmission fluid will leak out). You can add new fluid until it starts to overflow, as the plug point is also the recommended filling level.

Q: What does it mean if my brakes are squeaking?

A: Typically, worn out brake pads are a major cause of squeaking sound. This is a warning to replace the pads before they cause damage to the rotor. Don't delay, schedule your service appointment today and our team will get you back on the road quickly and safely!

Q: How do I tell what size tires my car needs?

A: The best source of information is always going to be in your vehicle owner's manual in the glove compartment. However, you can usually also find a tire information sticker on your driver's side door. Those elements should contain all the information related to your tire size and specifications as well as the appropriate tire pressure.

Q: Is it bad to keep driving with the check engine light on?

A: The general rule is that if the check engine light is flashing, you can't keep driving the car. It's an emergency. Often it indicates an engine misfire. If you keep driving, you will likely cause irreversible damage, mostly to the (expensive) catalytic converter. However, any time your check engine light is on, delaying repairs likely means increasing cost.

Q: Is it worth getting your car serviced at a dealership?

A: Getting your vehicle serviced at the dealership is also one of the best ways to ensure that it receives genuine OEM (Original Equipment Manufacturer) parts. Whether it's spark plugs, oil filters or brake pads, the best parts are often the ones your car came with when it rolled off the assembly line. Call or visit our website to schedule your service appointment with Andy Mohr Honda today!

Q: Can I take my car to any dealer for service?

A: Typically, you can service your car at any certified independent service provider without voiding your warranty. The technicians at Andy Mohr Honda are certified to service most makes and models. Give our team a call today to see if your vehicle is covered!

Q: How long can I delay my car service?

A: Scheduled maintenance on your vehicle should never be delayed if it can be helped as waiting can lead to damage that might be more expensive to repair. If your vehicle is due for service, then give the service team at Andy Mohr Honda a call today or easily schedule online on our website!

Q: Do you service the Ridgeline?

A: Yes! Our team of certified Honda technicians are able to fix any issues your truck is having. Give us a call to schedule your service appointment today!

Q: Can I schedule my appointment online?

A: Absolutely! Just fill out the simple form on our website, choose the date and time for your appointment, and you're all set! Feel free to give us a call if you have any questions.

Q: Can I get my car serviced here even if I didn't buy it here?

A: Of course! Our service team is happy to work on any vehicle, even if it wasn't purchased from us. Just give us a call or visit our website to schedule your appointment today!

Q: How often should I get my oil changed?

A: On average, vehicles are estimated to need an oil change every 3,000 miles or every six months. However, you should always refer to your owner's manual as the definitive resource to determine the needs of your specific car. If you think your car may need an oil change, give us a call to schedule your appointment today!

Q: How often does my car need maintenance?

A: For most vehicles, regular maintenance begins at 5,000 miles and continues from there every 5,000-10,000 miles. However, you should always refer to the owner's manual for your vehicle as the definitive resource for the needs of your specific car. If you think your car is due for maintenance, give us a call today!

Q: Is using premium fuel better for my car?

A: If your vehicle's manufacturer recommends using premium gasoline, then filling up with premium is a good idea. Using lower octane fuel in a high-performance engine over time could eventually cause knocking, potentially damaging the engine. Otherwise, using premium fuel is not necessary.

Q: What are the service hours?

A: Our service department is open and ready to serve you Mon-Thurs, 7:30am-7pm, Fri 7:30am-6pm, Sat 8am-4pm, and closed on Sundays. Give us a call today and we look forward to serving you!

Q: Why should I get my car serviced here?

A: Here at Andy Mohr Honda, our dedicated staff and convenient servicing make it easy for you to get back on the road. You can learn more about what sets us apart on our website or just give us a call today!

Q: Do you service other brands besides Honda?

A: Absolutely! Our team of certified technicians are qualified to work on most makes and models. If we don't think we can do it, we'll happily refer you to someone who can. Give the team at Andy Mohr Honda today and we'll get you back on the road safely and quickly.

Q: How often should I replace my car's air filter?

A: The recommended interval for replacing an air filter is typically between 12,000 and 15,000 miles, but it can vary depending on the type of driving you do. If you frequently drive on dusty roads or in areas with high pollution, you may need to replace it more often. Our team at Andy Mohr Honda can inspect your air filter during your regular service appointment and recommend replacement if needed.

Q: Can you service hybrid or electric Honda vehicles?

A: Yes, our team of certified technicians is trained to service all Honda models, including hybrid and electric vehicles. We have the specialized tools and equipment needed to diagnose and repair any issues with your hybrid or electric vehicle.

Q: How often should I rotate my tires?

A: It's recommended that you rotate your tires every 5,000 to 7,500 miles, or every six months, whichever comes first. This helps ensure that your tires wear evenly and last longer. Our team at Andy Mohr Honda can inspect your tires during your regular service appointment and recommend rotation if needed.

Still Have A Question?

*First Name

*Last Name

*Phone

*Email

*Question

By submitting your information, you consent to Andy Mohr Automotive contacting you via phone, email and/or text message to the number or email address you have entered; including automated communications. You do not have to consent in order to obtain any of our products or services. Message and data rates may apply.